About EaseDial
Communications infrastructure for businesses and call centers
EaseDial is a communications company with two distinct service lines: a SaaS platform for cloud business phone, contact center, and AI communications; and wholesale voice termination for call centers running their own dialer infrastructure. Both sides run under one company because the underlying work — moving voice reliably at scale — is the same.
SaaS Communications
Cloud phone, contact center, and AI for businesses
EaseDial's software platform gives businesses cloud business phone, inbound and outbound contact center, AI voice handling, video meetings, and business messaging — on a single platform managed from one admin portal.
- —Cloud Business Phone
- —Contact Center (CCaaS)
- —UCaaS Platform
- —AI Communications
- —Video Meetings
- —Business Messaging & SMS
Suited for businesses that want a managed cloud communications stack — from a small team needing phone extensions to a contact center running inbound queues, outbound campaigns, and AI-handled calls.
Wholesale Voice
Voice termination for call centers running their own stack
For operations that run Vicidial, GoAutoDial, or another Asterisk-based dialer and need carrier-side voice termination, EaseDial provides wholesale CC routes — provisioned for high calls-per-second, low average call duration outbound traffic, with continuous ASR monitoring.
- —CC Routes — USA & Canada
- —A-Z Termination — worldwide
- —Dialer-Compatible Routes
- —VoIP for Call Centers
This is a carrier-side service — not software. Rates are quoted per destination against your actual traffic profile. Route quality is monitored continuously, not reviewed after a complaint.
Overview
How the two sides fit together
Some customers use only the SaaS platform. Some use only wholesale routes. Some use both — a contact center operation might run EaseDial's managed platform for their inbound support queue while routing outbound dialer traffic through wholesale CC routes.
The two product lines serve different buyers with different needs. They are not bundled by default. Each can be evaluated and quoted independently.
How We Operate
How we operate
Accuracy over marketing
We describe what the product does, not what sounds good. Route quality is monitored continuously. Platform capabilities are what they are — not what a roadmap promises.
Transparent pricing
SaaS pricing is built around what your team actually uses. Wholesale routes are priced per destination against your real traffic profile. Neither is a blended number that hides the actual cost.
Direct support access
When something needs attention — a route, a queue configuration, a billing question — you reach someone who can act, not a first-line script reading a knowledge base.
Standards-based infrastructure
The SaaS platform and wholesale routes use standard SIP. Your traffic is not locked to a proprietary protocol. If you ever need to move, moving is straightforward.
Company
Company details
- Legal name
- Easedial LLC
- Registered address
- 8 The Green Ste R, Dover, DE 19901
- Phone
- +1 781-887-0978
- info@easedial.com
- Business hours
- Monday - Friday: 9:00 AM - 6:00 PM EST
- Contact
- Contact EaseDial →