Video Meetings
HD video for internal and external meetings — no separate app
EaseDial Video Meetings is built into the same platform as your business phone and contact center. Screen sharing, recording, and transcription are included — without a separate video conferencing subscription or a different login.
Features
What EaseDial Video includes
HD Video
Clear video for internal team meetings, customer demos, and one-on-one calls — without quality degrading as participants join.
Screen Sharing
Share your entire screen or a specific window. Used for customer walkthroughs, support sessions, and internal reviews.
Meeting Recording
Record meetings for review or for team members who could not attend. Recordings are stored and accessible after the call ends.
AI Transcription
Meetings are transcribed automatically. Searchable transcript available after the meeting — no manual note-taking required.
Browser-Based
Participants join via a browser link — no app download needed. The host accesses video through the EaseDial platform; guests need only a browser.
Integrated with Calling
Escalate a phone call to a video session from within the same platform. No switching tools, no separate login for the agent or customer.
Platform Admin Controls
Video meetings are managed through the same admin portal as business phone and contact center. No separate video management system.
Works from Anywhere
Video meetings work on any device from any network. Remote employees, distributed teams, and work-from-anywhere setups are fully supported.
Use Case
Internal meetings
Team standups, one-on-ones, department reviews, and all-hands meetings run through the same platform where your team handles calls. Managers can switch from a phone conversation to a video session without leaving the EaseDial workspace.
Recordings and transcripts keep everyone aligned even when scheduling conflicts prevent attendance. Searching a transcript for a specific decision or action item takes seconds.
Use Case
Customer-facing meetings
Sales demos, onboarding sessions, and customer support escalations that benefit from screen sharing can run through EaseDial Video without sending customers to a third-party conferencing link.
Agents can escalate a phone call to video mid-conversation. Recordings are stored on the same platform as the rest of the customer interaction history.
Platform
Part of the EaseDial platform
EaseDial Video is not a standalone product. It is one channel in a unified platform alongside business phone, team messaging and SMS, and contact center. Everything runs on the same infrastructure, managed from the same admin portal, and accessible from one login.
For organizations considering a UCaaS deployment, video is already included rather than requiring a separate conferencing subscription. See the UCaaS platform overview for the full picture.
FAQ
Video Meetings FAQs
Does EaseDial Video work without downloading software?
Yes. EaseDial Video Meetings run in the browser — no app download needed for participants. The meeting host accesses it through the EaseDial platform; guests join via a browser link.
Can I record video meetings?
Yes. Recordings are stored and accessible after the meeting ends. AI transcription indexes the recording so you can search for what was said without watching the full video.
Does EaseDial Video support larger group meetings?
Yes. EaseDial Video supports business video meetings for teams, customer conversations, and larger group sessions. Meeting capacity can be configured based on deployment requirements — contact EaseDial if you need a specific participant capacity for large meetings or events.
Does video work alongside the phone and contact center?
Yes. Video is part of the same EaseDial platform as business phone and contact center. You can escalate a call to a video session without switching tools or logging in to a separate system.
See Video Meetings as part of the platform
Book a demo and we'll walk through video, business phone, and contact center working together.